“I have been a Traffic Log Pro client almost from inception (over 10 years). The ability to effectively log a customer is critical in our business.
Providing our staff a tool that allows them to work multiple deals and simplifies their ability to have traceable follow-up is key. More so, the ability to mine this data and drive opportunities has allowed us to weather any economic storms and continue to grow and be successful. Add to that the use of their Call Center and we have the perfect balance to our CRM.
TLP has always been very responsive to any needs we have had and is quick to make changes so we can continue to be successful. Well done TLP – please keep it up.”
David Pearson – Dealer Principal
Green Mountain Harley-Davidson & Santa Fe Harley-Davidson
Every dealer could agree that proper follow up is essential to make sales and boost customer satisfaction. At Bert’s Mega Mall we believe that every customer that reaches out to our dealership, visits, or purchases from us deserves a follow-up survey where they can honestly provide their feedback. Hence we turned to TLP Call Center services.
Feedback is a powerful thing, it allows our business to understand our customer’s wants and needs, and (more importantly) ensure that as a dealer we meet and exceed those expectations. The promptness and ease of uploading customer information and receiving Call Center’s email surveys is unmatched. Activity Reports have allowed us the opportunity to quickly amend bad experiences, capitalize on the good ones and everything in between. We’ve been a happy customer for years and plan to continue utilizing Traffic Log Pro’s services for many years into the future. Thank you!
Lina Ramirez – Sales
Bert’s Mega Mall